Customer Care

FreshPolos.com is commited to superior customer service, quality selection and your complete satisfaction!

Returns and Exchanges

RETURNS:

We want you to be 100% satisfied with your purchase. Returns are accepted within 30 days of shipment for 
polo shirts that have not been worn, altered, or washed, and with all original tags attached.

*To Make a return, send your request via e-mail to
cs@freshpolos.com. Please include the following information with your return request:
  • Name
  • Phone number
  • Order number
  • Style name and size being returned
  • Reason for return

Please be sure to include all of the information above with your return request. Your return may not be processed if we do not have all of your information. Credit to your account may take up to 4-6 weeks to reflect on your credit card statement.

Please send all returns or exchanges to:

FreshPolos.com Returns Department
3910 Curran Lane West
University Place, WA 98466

EXCHANGES:

Exchanges can be made within 30 days from the date of shipment. To make an exchange please process your return first, then purchase the new item(s) as a separate transaction.

PLEASE NOTE: We are not responsible for the shipping and handling charges of items being returned or exchanged. We strongly advise returning all packages with insurance and a tracking number.

Order Status


Want to know where your order is? All you need is your tracking number!
http://fedex.com/Tracking or https://www.usps.com/

Shipping Costs and Policies

Priority Mail Shipping (or Ground Shipping) is always free at FreshPolos.com! We offer other shipping options too.

FreshPolos.com Policies

-
Privacy Policy

Frequently Asked Questions (FAQ)

Have other questions? View our
FAQ area to find the answer.

Contact Us
Couldn't find what you needed?
- Send us a message to
cs@freshpolos.com
- Contact us by phone at 1.877.778.4758

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